Firefox 30 and Citrix Web interface

Written by Scott Hahn on 2014-06-18 Posted in Servers

FireFox  Citrix

With the release of FireFox version 30 we have seen a large number of users reporting that Citrix web interface is no longer working. 

It seems Firefox 30 has changed the way it handles addons, and specifically it has broken the way Citrix Receiver handles launching. 

Firefox does not give you any error or warning, it simply does not launch the application when you click on it.

The fix is actually quite easy.   In Firefox in the address bar simply type ABOUT:ADDONS hit enter, Go to Plugins find Citrix Receiver and change from "Ask to Activate" to "Always Activate".

Go back to web interface and try an application and it will work now.

Thank you

 Image Capture

About the Author

Scott Hahn

Scott joined Tri-Delta Resources in 2005 and has been a principal consultant since then.  He focuses his activities on assisting companies of all sizes in virtualization, messaging, disaster recovery and cloud preparedness.  

Scott is a senior technologist with over 20 years of experience in Information Technology.  He is also a past member of the board of directors for InfoTech Niagara, the regions premier IT trade association. You can contact Scott through LinkedIn.

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